Run Your Real Estate Business Like a Great Restaurant

Discover how to run your real estate business like a top-tier restaurant—prioritising service, collaboration and smart systems to win more clients and close more deals.

At Freedom Property, Director Josh Sherwood often says the best real estate businesses run like great restaurants—built on consistency, service, and seamless systems. The secret? Treat every lead like a valued guest, not just a transaction.

Here’s how you can apply the restaurant mindset to build a thriving real estate business and dominate your local market:

1. Treat Every Lead with Care

Just like every diner expects excellent service—whether they order a full meal or just a drink—every real estate lead deserves attention. Even if someone isn’t ready to buy or sell right now, capturing their details and following up regularly ensures you’re the first agent they call when the time comes.

2. Collaborate to Close More Deals

The best restaurants rely on smooth teamwork—and so should your agency. By sharing buyers and working collaboratively, you can often match properties with clients before listings even go public. It’s a faster, smarter way to sell and delivers a better client experience.

3. Be Proactive and Create Opportunities

Josh Sherwood is a master at flipping the script—he finds buyers first and matches them with potential sellers, often selling homes off-market. This proactive strategy builds trust, earns higher commissions, and keeps clients coming back.

4. Build Long-Term Relationships

In both hospitality and real estate, it’s not just about the one-off win—it’s about repeat business and referrals. Provide value, stay top-of-mind, and keep in touch consistently. Today’s buyer is tomorrow’s seller (and potentially your biggest advocate).

5. Use Freedom Property’s Tools and Tech

We’ve designed our platform to help you run a high-performance business with ease. From automated enquiry responses to advanced marketing and lead management tools, everything is built to help you deliver exceptional service and grow your business faster.

Run your real estate business like a five-star restaurant. Prioritise service, relationships, and proactive strategies—and you’ll rise above the competition.

Want help building a better business?

Fill out the form below and let’s talk.